Director - Global Connectivity and Projects

Job Functions:

Skill:

• Execute the Project Delivery activities and monitor its implementation to ensure successful delivery of products and services and compliance with quality standards and timeframes.
• Act as the acceleration & Escalation point for all major project delivery issues and effectively resolve the same.
• Coordinate with the relevant teams to maximize billable utilization and revenue, and work to minimize unbillable utilization rates.
• Supervise all the relevant partners/vendors to deliver the projects as per customer requirements.
• Analyze and monitor capacity planning and forecasting data produced by subordinates.
• Oversee the post project evaluations, to learn and share this knowledge with the wider team sand strategically plan changes in improvement.
• Ensure efficient and consistent documentation of processes are defined, implemented and maintained.
• Analyze current and future capacity levels and where any shortfalls occur detail strategic actions to be taken.
• Guide the development of technical estimates, work plans and methodologies to systemize project delivery and hence reduce risks from arising.
• Cultivate the resource management and project delivery management functions strategically.
• Design PMO services and delivery Eco system for Bespoke project & strategically analyzing and improving billable utilization.
• Administer Project Delivery Management processes and methods.
• Manage the successful implementation of the Project Delivery ’s strategy, responsibilities, services and deliverables.
• Analysis of project data and production of information for strategic management review and take proper guiding instructions accordingly.
• Set verticals goals deadlines, prioritizing objectives and assigning team members to various deliverables to ensure accountability within the team and drive the success of the team members.
• Overseeing projects performance and ensuring members are carrying out their tasks efficiently while upholding the company's standards and processes.
• Seek implementation efficiencies to meet and exceed the financial expectations established at portfolio initiation.
• Prepare regular status reporting of current engagement.
• Drive collaboration throughout Inventory Mgmt., Stocking , RMA Management and ensure process tolerance.
• Represent Etisalat externally (e.g., with customers, vendors and industry peers).

Job Requirements:

• Bachelor’s degree in Engineering / IT / Computer Science or equivalent.
• ITIL Expert & Six Sigma.
• Experience in Engineering, IT Management & Project delivery in telecommunications or IT industry.
• Experience in a leadership position in Project & SI technology organizations.
• Service Delivery and Customer Support experience.